Vehicle report
2002 VOLKSWAGEN JETTA
This model year
What the record shows
The 2002 Volkswagen Jetta is a compact car, and the 19th model year of a nameplate NHTSA records from 1984 to 2027.
The EPA rated ten configurations: engines from 1.8-litre four-cylinder to 2.8-litre six-cylinder, front-wheel drive only, five transmissions and running on diesel, premium gasoline and regular gasoline.
Combined fuel economy ranges from 19 to 38 mpg depending on which one you have.
The federal record holds 702 owner complaints, 2 investigations and 211 service bulletins for it.
Counts are reports, not rates. A complaint is something an owner chose to file; it is unverified and unadjusted for how many of these cars were sold, so the useful comparison is against other model years of the same car. Recalls and investigations carry more weight because a manufacturer or regulator acted on them.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.