Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A23-009
Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button.
A23-078
Service Bulletin - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the transmission indicator flashing “D” and set DTC P0741 Torque Converter Clutch Performance or Stuck OFF.
AEBM04182025901
Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL not illuminating. “D” flashes and “Transmission Overheat” message appears setting DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
A24-048
Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
A16-013
Service Bulletin - Drivers may experience a chirping sound coming from the engine area with the engine warmed up due to the high pressure fuel pump is making a chirp.
A24-085
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
A18-080
Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
ATI&04082024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03212024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02292024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passengerâs power window inop from either the driverâs window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&02202024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passengerâs power window inop from driverâs master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-008
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
A23-073
Service Bulletin - The vehicle's transmission temperature can become too hot due to automatic transmission fluid deterioration causing high foaming and low viscosity. During extended high load driving, the automatic transmission fluid will foam and cooler flow rate is reduced.
ABOM08312023901
Dealer Message - Torque converters may not have been manufactured to proper specifications. As a result, the torque converter lock-up clutch cannot provide adequate holding force due to pressure bleeding down through a crack in the lock-up piston. The reduced lock-up clutch capacity results in the MIL illuminating and set DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF.
A23-023
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
A19-024
Service Bulletin - There is a loud buzzing or whining when adjusting the driverâs or front passengerâs seat forward and backward. This is due to the issue that the flex cable in the seat adjustment mechanism is not correctly lubricated.
ONL6AX03102023-2
Product Update - Honda is conducting a product update to your 2019-22 Passport, 2016-22 Pilot, and 2020-23 Ridgeline. Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
ONL6T603102023-2
Warranty Extension - Warranty Extension reimbursement form for engine idle stop repairs made before the warranty extension notice date.
ONL6T603102023-4
Warranty Extension - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart.
A23-024
Service Bulletin - The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
ATI&02072023905
Dealer Message- American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01192023
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light (MIL) on with one or more of the DTC listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ABOM01062023
Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
A20-056
Service bulletin - The MIL comes on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
A20-022
Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty. * Denotes Required Fields TSB ID : TSB Date : Calendar for date entry assistance Source : All Manual EMAIL MCA Portal
ATI&01192022901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&01032022907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-083
Service Bulletin - The hood flutters or vibrates at highway speeds.
ATI&11292021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10202021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017 Odysseys, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P2652 (Rocker Arm Oil Pressure Switch B [Bank 1] Stuck On) & P3400 (Valve Pause System [VPS] Stuck Off Bank 1) stored. Customer may also complain of rough engine running conditions. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A20-029
Service Bulletin - The transmission has intermittent harsh or jerky upshifts with steady acceleration.
ONLN9403292021
Owner Notification Letter - On some 2017-19 Pilot, 2017-19 Ridgeline, and 2018-19 Odyssey models, the malfunction indicator light (MIL) may come on if one or more of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
ONLW8V03292021
Owner Notification Letter - On some 2016-17 Pilot, 2017 Ridgeline, and 2018 Odysey models, the malfunction indicator light (MIL) may come on if one of the following diagnostic trouble codes (DTCs) are stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) Depending on which DTCs were stored, the powertrain control module (PCM) may need the PGM-FI and A/T software updated. Additionally, the fuel injectors may need to be replaced. American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
ONLY9302162021
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A18-025
Service Bulletin - MIL Comes On with DTC P0300-P0306 or P219A/B
A19-072
Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (With Software Update)
A19-073
Service Bulletin - MIL Comes On with DTC P0430 or P0430 with P030X, P219A, P219B (Without Software Update)
A20-100
Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
A21-010
Service Bulletin - The PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. Additionally, debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside one or more injectors. One or more of the following DTCs may be stored: - P0420 (rear bank catalyst system efficiency below threshold [bank 1]) - P0430 (front bank catalyst system efficiency below threshold [bank 2]) - P0300-P0306 (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank]) American Honda is extending the warranty on these repairs to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
ABOM02112021
Dealer Message - On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles. Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first.
A07-030
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
A20-117
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
ABOM12092020
Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit, 2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A16-054
Service Bulletin - The timing belt area makes a chirping noise after the engine warms up.
APaS06152020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05292020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A20-031
Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back frame to the seat frame.
APaS02202020905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS02052020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Odysseys, 2016-2019 Pilots & 2017-2019 Ridgelines with a customer complaint of a fuel leak at the fuel joint pipe. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01242020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS12022019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11142019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10282019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10092019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09252019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
APaS09092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08272019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A17-036
Service Bulletin - The MIL comes on with DTC P0430 (front bank catalyst system efficiency below threshold [bank 2]). Additionally, one or more of the following DTCs may be stored: - P030X (misfire) - P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) - P219B (air-fuel ratio variation of cylinder [bank 2, front bank])
APaS07302019905
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18-122
Service Bulletin - Bluetooth HandsFreeLink freezes after a phone call, and stored voice tags are missing when the ignition is turned to ON.
A19-004
Service Bulletin - During a downshift from 9th or 8th gear to 7th gear or lower, a miscalculation in the TCM software causes the MIL to come on with DTC P0716, input shaft [mainshaft] speed sensor [range/performance].
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A13050F
ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
APaS04162019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
APaS04162019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is interested in collecting batteries from multiple models. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
APaS04162019903
Dealer Message - American Honda Motor Co, Inc. (AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
ATS190101
Tech line summary article - We're getting reports of vehicles being stuck in ACCESSORY mode and unable to fully shut down. When this happens, the audio unit stays on, the ENGINE START/STOP button blinks, the gear position indicator doesn't show P, and the doors won't lock.
APaS11282018901
Dealer message - American Honda Motor Co, Inc. (AHM) has been collecting batteries from certain models under certain conditions. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below. Qualifiers: AHM is collecting if the vehicle meets the following requirements this time:
APaS11092018901
Dealer message - As we informed you via iN message on September 17, 2018, American Honda Motor Co., Inc (AHM) has launched a new battery collection program. If you have replaced an OEM battery on a qualified vehicle, please follow the procedure below.
A18-121
Service bulletin - The Bluetooth ® HandsFreeLink ® (HFL) system freezes after a phone call, and the stored voice tags are missing when the ignition is turned to ON. Some audio units are not updated to the latest software version.
A16-087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
APaS09172018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
TS-WI-0290
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
APaS08312018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS08152018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AER18070A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07312018901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Pilots with a customer complaint of the 2nd row seats false latching. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A18070D
Servicenews article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what's listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won't be able to help unless you do.
A18070E
Servicenews article - There are two types of 12-volt batteries used in Honda vehicles today: the conventional flooded lead acid (FLA) battery and the absorbed glass mat (AGM) battery. Each battery type has its own uniquely tuned charging and battery management systems, therefore cannot be interchanged.
A18060H
Servicenews article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
A18-040
Service bulletin - The roof molding front end caps become loose and lift away from roof panel. The roof molding front end caps are not held on securely.
A18-018
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather. Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
A18-024
Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location. The navigation unit is faulty.
A18-034
Service bulletin - When adjusting the driver's seat height or tilt, the power seat does not move or moves just a small amount and clicks loudly during operation. The vertical transmission assembly (VTA) unit has a stripped internal gear.
A17-011
Service bulletin - Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may have also overheated but because the issue was under investigation, a standard repair procedure hadn?t been developed. Further action is needed before the vehicle is completely repaired.
A17-035
Service bulletin - American Honda is extending the warranty on the 9-speed transmission warmers to 10 years from the original date of purchase with unlimited mileage. This warranty covers vehicles where the engine coolant and ATF mix because of an internal leak in the 9-speed transmission warmer.
ATS180309
Tech line summary article - Loose bulkhead cover latches and strikers can cause a grinding, rattle, flutter, buzz and/or vibration from the front of the vehicle when lightly accelerating with the engine speed under 2,000 rpm. This can also happen when shifting and may be mistaken for a torque converter shudder.
A17-014
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-015
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
ATS180206
Tech line summary article - Until recently, Tech Line had only two categories for auto idle stop system issues. That made it hard for our engineering staff to understand what was specifically inhibiting the system. To help with this, Tech Line has added more categories to match what?s listed in the service information. As a result, when calling them for an auto idle stop issue, you must now send a snapshot. Tech Line needs it for troubleshooting and won?t be able to help unless you do.
A17-082
Service bulletin - The driver?s and/or front passenger?s seat heaters work intermittently or may not operate at all. The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.
AVE02142018901
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
A18-010
Service bulletin - While driving, the customer may experience flickering interior/exterior lights, multiple indicators coming on, jerky steering and/or other voltage-related fluctuations. The B+ sensing screw on the alternator is not torqued properly.
A18010G
Servicenews article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it?s warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there?s something wrong with the seat heaters.
A18010I
Servicenews article - We?re getting reports of reduced engine power with the MIL on. Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
Customer Letter
Customer letter - On a limited number of 2016?17 Pilot vehicles, the 9-speed automatic transmission fluid (ATF) warmer may leak internally. If the ATF warmer leaks, you may notice one or more of the following symptoms: ? The vehicle overheats. ? The transmission shifts poorly. ? The transmission makes noise during shifting.
A16087
Service bulletin - The transmission end cover leaks on vehicles with a 9-speed A/T. During assembly, the transmission end cover sealing gasket was torn.
ATS161201
Tech line summary article - We're getting reports of reduced engine power with the MIL on. Service techs are seeing DTC P0369 (CMP sensor circuit intermittent interruption) and signs of excessive camshaft end play.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
A17070C
Service news article - Because of a transmission case casting flaw, the inside of the torque converter bracket hole in some 9-speed A/Ts is porous enough that ATF could leak from the hole. This flaw was found by the transmission factory during production.
ATS160903
Tech line summary article - The seat heaters offer passengers some level of comfort in colder weather when the seats or inside cabin temperature are on the cool to cold side. But when it's warm outside and/or the inside cabin temperature is on the warm to hot side, they may not heat the seats above the inside cabin temperature, causing passengers to think there's something wrong with the seat heaters.
ATS170202
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
ATS170203
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
ATS170207
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
APaS05312017904
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A17050C
Service news article - Are you looking at what seems to be a rear differential axle seal or pinion seal leak? Something to keep in mind: The actual culprit may be something loose or damaged above it. A loose or damaged fluid pressure sensor will drip rear differential fluid onto the axle seal. A loose fluid pressure check port will drip that fluid onto the pinion seal.
APaS05182017901
Dealer message - American Honda (AHM) is investigating certain 2016-2017 Pilots & 2017 Ridgeline with a customer complaint of the front driver's and/or the passenger's window slow to open/close. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APAS04242017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER17040A
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS04122017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS04042017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS & 2017 RIDGELINE WITH A CUSTOMER COMPLAINT OF THE FRONT DRIVERS AND/OR THE PASSENGERS WINDOW SLOW TO OPEN/CLOSE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER17030C
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03272017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE SEAT BOTTOM HEATER NOT WORKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03272017903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03162017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03102017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS02232017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
A17010D
SERVICE NEWS ARTICLE - DO YOU HAVE A VEHICLE THAT HAS MULTIPLE INDICATORS ON OR WONT GO INTO GEAR AND THE MIL IS ON WITH A/T DTC P26C3 (INTERNAL CONTROL MODULE TRANSMISSION RANGE SENSOR PERFORMANCE)? THERE MAY BE DEBRIS IN THE REVERSE OR NEUTRAL SHIFT BUTTONS OF THE SHIFT BY WIRE (SBW) SHIFTER ASSEMBLY THATS CAUSING THEM TO STICK. TYPICAL DEBRIS ARE PARTICLES IN THE REVERSE SHIFT BUTTON OR STICKY RESIDUE IN THE NEUTRAL SHIFT BUTTON FROM SOMETHING THAT SPILLED.
APAS02032017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS01122017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 PILOTS WITH A CUSTOMER COMPLAINT OF THE AUTOMATIC IDLE STOP INOPERABLE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16120B
SERVICENEWS ARTICLE - IN A 9-SPEED A/T, THE ATF LEVEL IS CRITICAL. IF ITS TOO HIGH, THE TRANSMISSION COULD SHIFT HARD. IF ITS TOO LOW, THE TRANSMISSION COULD SLIP. THIS TRANSMISSION ALSO DOESNT USE A DIPSTICK. TO CHECK THE ATF LEVEL, YOU NEED TO RUN A SPECIAL PROCEDURE. ALTHOUGH ITS COVERED IN THE SERVICE INFORMATION, WERE INCLUDING IT IN THIS ARTICLE ALONG WITH SOME TIPS TO HELP ENSURE YOURE DOING THE JOB RIGHT.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.