A30149
Over The Air
Over The Air - This update contains various performance enhancements and UI improvements.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A30149
Over The Air - This update contains various performance enhancements and UI improvements.
A26-027
Service Bulletin - The seat belt reminder incorrectly indicates that the second-row right passenger seat belt is unfastened even after the passenger has fastened it.
ATI&10232025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10172025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10032025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A25-075
Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while defrost is on high fan speed due to vent duct parts moving and contacting each other when defrost fan speed is on high, making a rattling noise. This condition happens most frequently when ambient temperatures are at or below freezing.
A25-073
Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
A25-006
Service Bulletin - Burning oil smell from under hood and/or MIL comes on with DTC P2096 and/or P2270 due to possible porosity in the cylinder head cover bolt hole may cause oil to weep out onto Bank 1 (Rear Cylinder Head) catalytic converter and oxygen sensor. Some cases will turn on the MIL, setting DTC P2096 and/or P2270.
ATI&07072025901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A24-059
Service Bulletin - Customers are experiencing screeching, squeaking, rubbing, or scraping from the rear wheel area due to rocks are getting caught between the rear brake disk and splash guard.
ATI&05212025902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Odysseys, Passports, Pilots, and Ridgelines with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&05132025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. The issue could also be discovered during PDI. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04292025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. The issue could also be discovered during PDI. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04152025902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&04152025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. The issue could also be discovered during PDI. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04092025902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. The issue could also be discovered during PDI. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04012025904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03262025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door garnish being visibly loose, deformed, warped or mis-set. Customer may also notice visible gaps between the door surface and the garnish. The issue could also be discovered during PDI. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&03032025903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&01302025905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&01292025907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&01162025904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&01152025907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&01022025904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&12022024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&12022024910
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11152024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&11132024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11052024908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&10252024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a high-pitched noise coming from the front HVAC system when on the high fan setting. The high-pitched noise can be described as a whine. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&10242024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10222024910
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&10082024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, or flashing. To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&09122024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&08072024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&07232024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&07082024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
A24-065
Service Bulletin - A pop noise in the left-rear third row seat area can occur when driving down rough roads or turning due to improper welds on the third row seat crossmember.
ATI&05312024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&05172024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&05172024908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&05032024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ONL6WT05032024
Owner Notification Letter - The Honda Genuine Accessory trailer hitch towing capacity information label is incorrect for some 2023 Pilot 2WD vehicles.
A24040A
Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customer’s driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to “Complete” when the customer presents their vehicle to a Smog Check station for inspection.
ATI&05012024910
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Civic 2.0Ls, 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04152024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&04152024904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&04082024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of driverâs side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&03292024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&03252024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.
ATI&03222024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of driverâs side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
APaS03182024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of a broken sunroof deflector. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11272023903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&11272023907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&11082023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&11032023907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&10242023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10182023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&10102023903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10032023903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of the driverâs side mirror controls being inop for either the driverâs or passengerâs side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&10022023905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&09252023906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&09182023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&09062023905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&09012023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08282023906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08232023903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08172023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08142023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08082023905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08012023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07282023902
Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07242023910
Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of a water leak from the front windshield. Customer may notice water leak in the front floorboard or report mold/mildew smell. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07212023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of the center console lid (armrest) with a broken latch or hinge. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&07172023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07142023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Pilots, Passports, and Ridgelines with a customer complaint of the A/C blowing warm air and the technician finding the A/C compressor to be seized. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07102023907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of a water leak from the front windshield. Customer may notice water leak in the front floorboard or report mold/mildew smell. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06302023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06152023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06062023904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of a water leak from the front windshield. Customer may notice water leak in the front floorboard or report mold/mildew smell. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05312023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05182023904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023 Pilots with a customer complaint of a water leak from the front windshield. Customer may notice water leak in the front floorboard or report mold/mildew smell. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05152023908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ONL6WT04252023
Owner Notification Letter - The Honda Genuine Accessory trailer hitch towing capacity information label is incorrect for some 2023 Pilot 2WD vehicles.
A21040A
Service News - Rearview Mirror Mount Spring Replacement - The rearview mirror mount spring has a new design. Per regulation requirement, the mirror is designed to breakaway in the event of a crash. The mount spring must be replaced anytime the mirror is removed from the windshield. The mount spring for the rearview mirror is a one-time use item. Upon installation, a new mount spring must be torqued to the specification noted in Service Information.
A23-028
Campaign & Recall - The Honda Genuine accessory trailer hitch towing capacity information label is incorrect for some 2WD vehicles.
ABOM03142023903
Dealer Message - An incorrect towing information label may have been attached to the rear bumper panel of the accessory trailer hitch kit intended for U.S. vehicles. The towing load value is incorrect for US 2WD vehicles which may cause the customer to load and tow a trailer heavier than recommended in the ownerâs manual.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.