Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
T-SB-0009-26
This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0119-15 Rev2
OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
T-SB-0055-24 Rev2
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
T-SB-0035-24 Rev2
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev2
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev2
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0061-23 Rev2
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
T-SB-0062-23 Rev2
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
T-SB-0055-24 Rev1
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
T-SB-0035-24 Rev1
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24 Rev1
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
T-SB-0039-24 Rev1
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-SB-0055-24
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
T-SB-0061-23 Rev1
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
T-SB-0035-24
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
T-SB-0038-24
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
T-SB-0039-24
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
T-PANT-2024-004-
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0043-14
OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
TSB003220
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
23TE02
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.
23TE03
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the Intelligent Power Module (IPM). The specific condition covered by this Customer Confidence Program 23TE03 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A94, P0A1A, P324E, and/or P3004. If any of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode.
T-SB-0057-18
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
23TE02-1
DP: The Customer Confidence Program is a component of a class action settlement that includes several elements of coverage. The Customer Confidence Program provides coverage as it applies to the intelligent power module (IPM). The specific condition covered by this Customer Confidence Program 23TE02 is failure of the IPM located inside the inverter assembly of the hybrid system indicated by DTCs P0A7A and/or P0A78. If either of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter Fail Safe Mode. Toyota will also provide coverage if the IPM has failed due to a thermal event regardless of what DTC is detected, or if the IPM has failed and the failure cannot be demonstrated to be due to anything other than a thermal event.
TSB000321
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
TSB001123
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
Z2G_Dealer_Lette
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Z3G_Dealer_Lette
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZKG_Dealer_Lette
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
T-SB-0094-21 Rev
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Z3G_Paint_Repair
CSP: Customer Support Program ZKG ? Paint Repair Process
Z3G_Technical_In
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
Class Action_DD_
DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain 2012-2017 Prius V vehicle?s inverters. The settlement provides a Customer Confidence Program and a Loaner/Towing Program (under certain circumstances) involving an enhancement to the warranty for the IPM or Inverter for 20 years with unlimited mileage, free loaner and/or towing, and reimbursement for prior IPM or inverter repairs.
TSB001221Rev2
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0119-15 Rev
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
TSB009421Rev1
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
TTT063620
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-SB-0014-22
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
T-SB-0012-21 Rev
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
T-SB-0094-21
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
T-SB-0088-21
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
T-TT-0578-19 Rev
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-SB-0080-19 Rev
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
T-SB-0044-16 Obs
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Toyota Safety Re
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-TT-0636-20 Rev
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0040-08 Obs
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
T-SB-0012-21
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0032-20 Rev
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-SB-0036-16 Obs
OBSOLETE NOTICE January 12, 2021: This bulletin is now obsolete. Please see T-SB-0003-21.
T-SB-0003-21
TSB: Some 2010 ? 2015 model year Prius and 2012 ? 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
T-TT-0636-20
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0628-20
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0062-20 Rev
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-TT-0468-17 Rev
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0036-16
TSB: Some 2010 - 2015 model year Prius and 2012 - 2017 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair Procedure in this bulletin to identify the specific components within the inverter assembly with converter that need to be replaced and address this condition.
T-SB-0063-20
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
T-SB-0391-08 Obs
TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
T-SB-0062-20
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
T-SB-0119-15_Rev
TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
T-SB-0304-17 Obs
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
T-SB-0032-20
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
T-TT-0603-20
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
T-SB-0142-13_Obs
OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.
T-SB-0010-20
TSB: Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced
T-SB-0008-20
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
T-TT-0442-17_Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Updated ZHB Deal
Dealer Package: Customer Support Program ZHB Expired October 31, 2019. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
KR3_Dealer Email
Dealer Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
KR3_Dealer Packa
Dealer Package: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
KR3_Region Email
Region Email: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
KR3_Region Lette
Region Letter: Toyota will be sending Safety Recall/Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Regional and PD associates.
T-TT-0578-19
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
ZF3_Toyota POL16
Warranty Enhancement Program: Toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve in some vehicles. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZJB_Dealer Packa
Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now offering a voluntary Customer Support Program that applies to certain internal malfunctions of the brake booster assemblies. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZJB_Toyota POL18
Warranty Enhancement Program: Toyota has received reports indicating various brake system related warning lamps illuminate due to internal malfunctions.
T-SB-0080-19
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
T-SB-0134-16-Rev
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
ZHB_Updated_Deal
Dealer Package: May 8, 2019 The interim repair Op Codes have been removed as Toyota now has sufficient inventory of repair kit part number 04007-52147. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZHB_Toyota POL17
Customer Support Program Bulletin: Toyota has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected.
T-SB-0092-14_Obs
TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see T-SB-0038-19.
T-SB-0038-19
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 ? 2015 model year Prius and 2012 ? 2015 model year Prius V vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0092-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0092-14 is obsolete and any printed versions should be discarded. APPLICABLE WARRANTY Please refer to vehicle Warranty and Maintenance Guide. NOTE Not all parts listed are needed for HV inverter repair, this list is for reference only. Refer to the Repair Manual for appropriate components based on the condition BEFORE ordering any parts.
TSR-SC-032819
Technician Certification Requirements.
ZJB_Dealer Lette
Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles. Toyota has received reports about certain internal malfunctions of the brake booster assemblies in some of the subject vehicles. Although the brake booster and brake booster pump assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), Toyota is now offering a voluntary Customer Support Program that applies to certain internal malfunctions of the brake booster assemblies. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
T-SB-0024-19
TSB: Some 2011 ? 2015 model year Prius and 2012 ? 2015 model year Prius Plug-in Hybrid vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are on and/or a Check VSC message displays. Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and C1253 may be stored. This condition may be caused by a small internal brake fluid leak inside the brake booster assembly with master cylinder. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0414-16-Rev
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
T-TT-0468-17-Rev
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0044-16_Rev
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0036-16_Rev
TSB: REVISION NOTICE January 31, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2014 model year Prius and 2012 ? 2014 model year Prius V vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To identify the specific components within the inverter assembly that need to be replaced, follow the Repair Procedure in this bulletin to address this condition.
T-SB-0033-14_Rev
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
ZE3_Toyota POL14
Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode.
PG004-97-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
PG006-01-Obsolet
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.
ZE3-Toyota POL14
Warranty Program Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode.
T-SB-0304-17_Rev
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
T-SB-0204-12_Rev
TSB: REVISION NOTICE February 21, 2018 Rev2: ? Applicability has been updated to include 2012 model year Prius vehicles. ? The Required Tools & Equipment section has been updated. October 17, 2017 Rev1: ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2012 model year Prius vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expectation. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0187-12_Rev
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
T-SB-0009-18
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
ZHB_Dealer Email
Region Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
ZHB_Region Email
Region Email: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
T-SB-0162-13_Rev
TSB: REVISION NOTICE January 05, 2018 Rev1: ? Applicability has been updated to include 2012 ? 2017 Camry HV and Prius C, 2015 ? 2017 Prius V, 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, and 2016 ? 2017 RAV4 HV model year vehicles. ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 Highlander HV, 2010 ? 2016 Prius, 2012 ? 2017 Camry HV, Prius C and Prius V, and 2016 ? 2017 RAV4 HV model year vehicles used under certain severe operating conditions may exhibit an excessive buildup of dust, lint, or other debris in the HV battery cooling fan, which can reduce the efficiency of the HV battery cooling system. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0229-12_Rev
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
ZHB_Dealer Packa
Dealer Package: November 1, 2017 The coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past. Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected.
ZHB_Updated Deal
Dealer Daily Message: Certain 2010- 2011 Model Year Prius Coverage for Halogen Low Beam Headlamp Bulbs ? The coverage parameter details have been updated to clarify coverage for vehicles that have exhibited the condition in the past.
T-SB-0134-16_Rev
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
T-SB-0304-17
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
ZHB_Dealer Daily
Dealer Daily Message: Customer Support Program ZHB Certain 2010- 2011 Model Year Prius Coverage for Halogen Low Beam Headlamp Bulbs ? Customer Support Program ZHB Dealer Letter now available on TIS.
ZHB_Dealer Lette
Dealer Letter: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
ZHB_Region Lette
Region Letter: Toyota has received a number of reports regarding the halogen head lamps on certain 2010 ? 2011 model year Prius vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage related to the halogen head lamp bulbs due to these circumstances.
T-TT-0453-17-Rev
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
T-TT-0453-17
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
T-SB-0218-17_Rev
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
T-TT-0442-17
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
T-TT-0432-17_Rev
TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
T-TT-0435-17
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
T-TT-0365-15 Rev
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
TTT043217 Rev1
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
TTT043217
TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message. This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
TSB018217
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
T-SB-0012-13 Rev
TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
T-SB-0168-16
TSB: Some 2010 ? 2014 model year Prius, Prius V, and Prius PHV vehicles equipped with 2ZR-FXE engines may exhibit engine oil consumption. The piston and ring assembly has been redesigned to minimize oil consumption. Use the Inspection Procedure in this bulletin to confirm this condition prior to ANY repairs.
T-SB-0169-16
TSB: NOTE Service Bulletin No. T-SB-0168-16 ?2ZR-FXE Engine Oil Consumption Inspection Procedure? MUST be performed BEFORE continuing with the procedure in this bulletin. Some 2010 ? 2014 model year Prius PHV, Prius V, and Prius vehicles equipped with the 2ZZ-FXE engine may exhibit engine oil consumption. The piston and piston ring assembly have been changed to reduce the potential for oil consumption. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0142-13 Rev
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
ZE3_Warranty Pol
Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail.
ZE3_Dealer Packa
Warranty Dealer Package: Warranty Enhancement Program to extend the warranty coverage for repairs related failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
T-TT-0365-15
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
T-SB-0134-16
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
T-SB-0103-12 Rev
TSB: Revision Notice: Applicability has been updated to include 2015 Prius PHV, 2015-2016 Prius V, and 2015 Prius Vehicles. The Introduction, Parts Information, Required Tools & Equipment, and Repair Procedure sections have been updated. ECU Part Information and Calibration Information Sections have been added. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2015 model year Prius, 2012 ? 2015 Prius PHV, and 2012 ? 2016 Prius V vehicles equipped with a 2ZR-FXE engine may exhibit a MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F (Engine Failed to Start) present when ambient temperatures are below 23 F (?5 C). The intake manifold assembly has been improved as well as the Engine Control Module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the repair procedure in this bulletin to address this condition.
T-TT-0414-16
TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
ZF3_Warranty Pol
Warranty Policy Bulletin (POL16-04): Toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve in some vehicles. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
T-SB-0116-15 REV
TSB: REVISION NOTICE AUGUST 11, 2016 REV1: APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2016 MODEL YEAR PRIUS V VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2010 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES, 2012 2015 MODEL YEAR PRIUS PHV VEHICLES, AND 2012 2016 PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A RUNS ROUGH AND/OR MIL ON CONDITION WITH DTC(S) P0300, P0301, P0302, P0303, AND P0304 (MISFIRE) DURING LIGHT ACCELERATION WHILE THE EXHAUST GAS RECIRCULATION (EGR) SYSTEM IS ACTIVE. REPLACE THE INTAKE MANIFOLD ASSEMBLY TO ADDRESS THIS CONDITION.
T-SB-0116-15 Rev
TSB: REVISION NOTICE August 11, 2016 Rev1: Applicability has been updated to include 2016 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded. Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles, 2012 - 2015 model year Prius PHV vehicles, and 2012 - 2016 Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P0300, P0301, P0302, P0303, and P0304 (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the Intake Manifold assembly to address this condition.
Safety Recall an
Update on Technician Certification Requirements.
T-SB-0198-11 REV
TSB: FOR VEHICLES THAT ARE USED UNDER CERTAIN SEVERE OPERATING CONDITIONS, THE HV BATTERY COOLING FAN MAY EXPERIENCE AN EXCESSIVE BUILDUP OF DUST, LINT, OR OTHER DEBRIS THAT CAN REDUCE THE EFFICIENCY OF THE HV BATTERY COOLING SYSTEM. HV BATTERY COOLING FAN MAINTENANCE AND CLEANING SHOULD BE PERFORMED TO ADDRESS THIS CONDITION.
T-SB-0198-11 Rev
TSB: For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
ZF3_DEALER LETTE
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
ZF3_Dealer Lette
Dealer Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZF3_WARRANTY POL
WARRANTY POLICY BULLETIN (POL16-04): IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
ZF3_REGION LETTE
REGION LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
ZF3_Region Lette
Region Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
ZE3-Warranty Pol
Warranty Policy Bulletin (POL14-05): Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will illuminate and the vehicle will enter fail safe mode.
ZE3_WARRANTY POL
WARRANTY POLICY BULLETIN (POL14-05): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY THE HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE.
T-SB-0044-16
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
ZE3-Dealer Lette
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
ZE3_DEALER LETTE
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
ZF5-T-SB-0036-16
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
ZF5_T-SB-0036-16
TSB: SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.
T-TT-0395-16
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
T-SB-0075-13 Rev
TSB: Obsolete Notice This bulletin is now obsolete. Please see T-SB-0027-15.
T-SB-0027-16
TSB: Some Prius, Prius V, and Prius PHV vehciles may exhibit a rough idle or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build-up at the valve assembly, the valve will stick, causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address the condition.
T-TT-0268-13 REV
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.
TTT-0268-13 Rev3
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
T-TT-0381-16
Tech Tip: Some customers may experience difficulty programming HomeLink.
T-SB-0119-15
TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
T-SB-0116-15
TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the intake manifold assembly to address this condition.
T-TT-0362-15
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-TT-0360-15
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
T-TT-0086-11
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
T-SB-0043-14 Rev
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
T-SB-0205-11-OBS
TSB: OBSOLETE NOTICE-May 26, 2015: This bulletin is now obsolete. Please see T-SB-0041-15.
T-SB-0041-15
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
TSB-0041-15
TOYOTA: DIAGNOSTIC TROUBLE CODE (DTC) POAOF ENGINE FAILS TO START, WITH MALFUNCTION INDICATOR LAMP (MIL) ON DUE TO PURGE VSV/PCV LINE SEPARATION OF THROTTLE BODY HOUSING. MODEL 2010-13 PRIUS, PRIUS V. *PE
T-SB-0092-14
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
T-SB-0083-13 Rev
TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-TT-0293-14 Rev
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
T-TT-0337-15
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-TT-0234-13 Rev
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
T-SB-0101-11 Rev
TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
TTT-0337-15 Rev1
TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
T-TT-0268-13 Rev
TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
TT-0307-14 Rev2
TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
T-SB-0012-13 REV
TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION.
TSB-0012-13 Rev2
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
T-TT-307-14 Rev1
TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
T-SB-0092-14 Rev
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
T-SB-0150-14
TSB: The purpose of this general information Service Bulletin is to announce sub-component diagnosis and replacement is now available for the Hybrid Transaxle assembly equipped on 2007 - 2011 model year Camry HV, 2006 - 2015 model year Highlander HV, 2010 - 2015 model year Prius, and 2012 - 2015 model year Prius PHV and Prius V vehicles.
T-SB-0006-11 Rev
TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
T-TT-0310-14
Tech Tip: Some customers may experience a Knocking sound and/or Runs Rough on engine start following a cold soak. This may or may not occur with DTC(s) P0300, P0301, P0302, P0303 and / or P0304.
T-TT-0307-14
Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
ZE3_WEP_Dealer D
Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable).
T-TT-0234-13
Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
ZE3_WEP_Dealer L
Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable). In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM).
TC14-033
TOYOTA: PRIUS HYBRID 2010-2014 WARRANTY HAS BEEN EXTENDED FOR INTELLIGENT POWER MODULE(IPM) FOR THE FOLLOWING VEHICLES. SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
ZE3_WEP_Publishe
Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). The vehicles covered under this Warranty Enhancement must first have Safety Recall E0E (launched in mid-February, 2014) performed (if applicable). In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota's New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers' ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
T-TT-0246-13 Rev
Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
T-TT-0262-13 Rev
Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Toyota has extended the oil change intervals to 10,000 mile for most vehicles that require this oil. With this change, the following should be noted: The 2TR-FE (4Runner/Tacoma) and the 3UR-FBE (Flex Fuel Tundra/Sequoia) are the exceptions to this new change interval program; these engines have not been approved for the 10,000 mile interval at this time. A 5,000 mile oil change interval is still required for these vehicles. Also, the Flex Fuel 3UR-FBE requires a 2,500 mile interval when operated on E85 50% of the time or more. Only Toyota vehicles in which 0w20 oil is mandatory (except for the 2TR-FE & 3UR-FBE Engines) have been approved for extended oil change intervals. Vehicles in which 0w-20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used.
T-TT-0293-14
Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
T-SB-0033-14
Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
E0A Region Notic
In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
T-SB-0010-12 Rev
This bulletin is no longer applicable and is now obsolete.
T-TT-0223-13
The vehicle will not start or ready0on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side. If the operator attempts to ready-on or start the vehicle while there is tension on the steering lock actuator, it will not be able to fully disengage when the "ENGINE START STOP" or "POWER" switch is depressed. This condition will cause the "ENGINE START STOP" or "POWER" switch's LED to flash green and the vehicle will fail to ready-on or start.
T-TT-1176-11
For the models listed above, the Electronic Parts Catalog (EPC) may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys and/or Door Control Receiver in rear of vehicle.
T-TT-0268-13
Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
TSB-0198-11
TOYOTA: BULLETIN PROVIDING INFORMATION ON THE MAINTENANCE AND CLEANING OF EXCESSIVE DUST, LINT, AND/OR OTHER DEBRIS THAT COULD BUILDUP ON HV BATTERY COOLING FAN THAT REDUCES EFFICIENCY OF THE SYSTEM. *PE MODEL 2010-2013 PRIUS. UPDATED 5/14/14. *PE
T-TT-0262-13
Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
T-SB-0187-12 Rev
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.
T-TT-0213-13
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
T-SB-0185-13
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
TS-BO030-01 Obso
This bulletin is now obsolete. Please see T-SB-0185-13.
T-SB-0122-11 Rev
Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
T-TT-0269-13
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
T-TT-0051-10
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
T-TT-0051-10 Rev
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
T-TT-0250-13 Rev
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
T-SB-0142-13
Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
T-SB-0141-13
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
T-TT-0250-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-TT-0005-10
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
T-TT-0246-13
Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
T-SB-0083-13
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
T-SB-0075-13
Some 2010-2012 model year Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL "ON" condition with Diagnostic Trouble Code P0401 (Exhaust Gas Recirculation Flow insufficient Detected) present. The Exhaust Gas Recirculation Valve has been improved to address this condition.
T-TT-0124-11
Please refer to the following recommendations for the best practices for vehicle tire rotations.
T-PG006-00 Obsol
This bulletin is now obsolete. Please see T-SB-0054-13.
T-SB-0054-13
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
T-TT-0118-11 Rev
Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV battery replacement.
T-SB-0141-10 Rev
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.
Toyota Exhaust G
On certain 2011 and 2012 model year Prius and Highlander HV vehicles, there is a possibility that the exhaust gas control actuator may develop a coolant leak. If a coolant leak occurs, the Water Temp indicator Lamp and Check engine Lamp will illuminate
T-TT-0226-13
The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
T-SB-0391-08 Rev
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
T-SB-0033-13
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
SST Requirements
SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
T-SB-0205-11 Rev
Some 2010-2011 model year Prius vehicles may exhibit a MIL "ON" condition with DTCs P3190, P3191, P0A0F, and/or purge VSV/PCV line separation from the throttle body housing.
TSB-0205-11REV-1
TOYOTA: TO ADDRESS THE CONDITION OF DIAGNOSTIC TROUBLE CODES (DTCS) THAT SOME VEHICLES ARE EXHIBITING (P0A0F, P3190, AND P3191), ENGINE CONTROL MODULE/ECM (SAE TERM: POWERTRAIN CONTROL MODULE/PCM) LOGIC WAS REVISED. *PE UPDATED 4/15/13. *PE
SET Airbag Senso
This communication pertains to a current safety recall being conducted by the Southeast Toyota Distributors LLC (SET). TMS is sending this communication for informational purposes in the event you are contacted by a customer covered by this recall.
T-SB-0012-13
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.
T-SB-0064-10 Rev
This bulletin is now obsolete. Please see T-SB-0012-13.
T-SB-0248-12
Some 2010 ? 2012 model year Prius and 2012 model year Prius PHV vehicles may exhibit uneven brake pad wear on the rear brake pads. The vehicle may also exhibit a grinding or scraping noise due to the uneven brake pad wear. An updated rear pad kit has been developed to address this condition.
T-TT-0005-10 Rev
Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
T-TT-1176-11 Rev
For the models listed, the Electronic Parts Catalog may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys.
T-SB-0204-12
Some 2010 ? 2011 model year Prius vehicles may exhibit a condition where a halogen low beam headlamp bulb lifetime is shorter than customer expectation. A modified wiring harness is available to address this condition.
TSB-0204-12
TOYOTA: TO ADDRESS THE ISSUE OF HALOGEN LOW BEAM HEADLAMP BULB SHORTAGE OF LIFE, THE WIRING HARNESS WAS MODIFIED AND IS AVAILABLE. MODELS 2010-2011 PRIUS. *PE
T-SB-0187-12
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.
T-SB-0103-12 R1
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-0087-12
TOYOTA: ACCELERATOR PEDAL SENSOR ASSEMBLY INFORMATION REGARDING THE INSPECTION, REMOVAL, AND INSTALLATION, IF LUBRICATION OR OIL, IS APPLIED. *PE
TSB-0037-12
TOYOTA: VEHICLE'S SMART KEY IS INOPERATIVE, IF ANOTHER VEHICLE'S REMOTE KEY IS IN OR NEAR BY, WHEN ATTEMPTING TO START VEHICLE. *PE
TSB-0122-11
TOYOTA: INFORMATION PROVIDED FOR REPLACING THE SEAT COVERS FOR VEHICLES EQUIPPED WITH SIDE AIRBAGS. *PE
TSB-0363-10
TOYOTA: WHEN STOPPED THERE MAY BE AN ABNORMAL NOISE WHEN THE BRAKE PEDAL IS RELEASED. THIS IS A SOFTWARE PROBLEM. 2010-2011 PRIUS. *RM
TSB-0086-10 REV1
TOYOTA: FLOOR MAT INSTALLATION DURING PDS. VEHICLES EQUIPPED WITH DRIVER'S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN CORRECT POSITION. *PE
T-PG007-01
Replacement vin plates.
T-PG002-91
Product general information.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.